FAQs

Orders

How long will it take to receive my order? How long will it take to receive my order?

Your order should arrive within four to five business days. We’ll keep you posted along the way!

Do you ship internationally? Do you ship internationally?

Please email us at hello@diannasingh.com to learn more about international shipping.

What if I already placed an order and need to make a change? What if I already placed an order and need to make a change?

No problem! Email orders@diannasingh.com and we’ll get it figured out.

How can I check the status of my pre-order? How can I check the status of my pre-order?

We’ll keep you posted over email, but feel free to reach out to orders@diannasingh.com if you’d like more specifics or need to update your shipping address.

I placed a pre-order, but I’ve since changed my mind. What should I do? I placed a pre-order, but I’ve since changed my mind. What should I do?

Returns/Exchanges

What’s your return policy? What’s your return policy?

Products with original tags still affixed are eligible for a refund within 15 business days of receipt. Within 30 business days, store credit may be issued. To initiate a return or exchange, email orders@diannasingh.com with your name and order number.

What if I received a gift and would like to exchange it for something else? What if I received a gift and would like to exchange it for something else?

Send us an email (orders@diannasingh.com) and we’ll sort it out!

Sizing

I don’t understand your sizing system. Help! I don’t understand your sizing system. Help!

We hear you! Check out our guide here and reach out to us at hello@diannasingh.com if you’ve got questions.